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A general overview of creating and troubleshooting a Hoopla account.

If you change your UW - Superior password, you will receive an error message when you attempt to check out materials through Hoopla. 

An error message on Hoopla regarding the library card or PIN

You will need to change your Hoopla Library PIN in order to continue checking out materials. There are four steps to changing your PIN.

1) To change your PIN, you will need to click on the settings icon in the upper right corner of the screen. 

A screen shot showing where the settings icon is.

2) Once you are in the Settings field, you will click on the "Library" tab. 

A screen shot with the cursor hovering over the Library tab.

3) Next you will need to enter your new University of Wisconsin - Superior password in the "Library PIN" section.

A screen shot of the Library section of the Settings menu, with an arrow pointing to the Library PIN field with the words UW Superior Password in the field..

4) Finally, click the "Save" button and your account will be able to check out materials once again.