Canvas works best using Google Chrome or Mozilla Firefox browsers on a computer running MacOS or Windows. You may encounter issues when completing coursework using Chromebooks, tablets, and smartphones. Please complete high-stakes assessments and timed coursework—such as quizzes and exams—using one of the two recommended browsers on a MacOS or Windows computer.
Note: Assessments proctored with Honorlock must be completed using Google Chrome.
Occasionally, you may notice that certain Canvas items won’t display in your browser or a page doesn’t load as expected. Refresh your browser to see if that resolves the issue. If it doesn’t, please try the following troubleshooting steps:
If following these steps don’t solve the issue, please contact Canvas Support via the Help menu in Canvas. As with any recurring issue in Canvas, if a course deadline is approaching and the issue is preventing you from completing your work on time, we recommend notifying your instructor via email immediately so they’re aware of the issue.