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Reference Services: Getting Started

What is Reference Services?

Reference Service is assistance that will help you find the information you need. Professional librarians can help you find particular information, suggest sources on a topic, help with search terms, or consult with you in other ways to help you learn more about how to find information.

You can use Reference assistance at the beginning of a project when you are trying to get started, later when you might be wondering if there are additional sources, or anytime you need to find information. You can consult with a Reference Librarian when you are not finding what you want, when you want to learn more about where to look, or to supplement what you have already found.

Where Can I find Reference Services?

When you are at the library, ask for help at the Reference Desk. It is the first desk you see when you walk into the library.

When you are at home, give us a call at 715-394-8341 or

When is Reference Service Available?

Reference Librarians are at the Reference Desk from 9am to 5pm, Monday to Thursday, and from 9am to 4pm on Fridays. Hours may vary during holiday breaks.

Reference service by appointment is available if the above times don't fit your schedule. Just ask us! Appointments can also be used for extended consultations or learning sessions.

Email and we'll get back to you with help as soon as we can (the same day or the next business day). 

Who Are Your Reference Librarians?

Travis Mann, Stephanie Warden, and Laura Jacobs are the Reference Librarians for JDH library. All hold Masters degrees in Library Science.

In addition to Reference Service, each librarian takes part in developing the collection of materials and online resources available through the library and the learning opportunities the library offers.