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COVID-19 Update: The library building is open, and first and second floor collections are available for browsing. Click here for more information.

Community User Program

Residents of Wisconsin and Duluth, MN may join the Community User Program to use library collections and resources.

Serving Our Community

Jim Dan Hill Library invites members of the community to use our collections and resources by joining the Community User Program.

You are eligible for a community user card if you are:

  • a resident of Wisconsin or Duluth, MN and
  • 18 years of age or older.

To enroll, you will be asked to:

  • complete an application form,
  • provide a picture ID, and
  • pay a one-time fee of $25 (fee waived for alumni).

Library cards will be issued Monday-Friday, from 8:00AM to 4:00PM. All cards are non-transferable.

Students, faculty, and staff from other colleges and universities in the Duluth-Superior area may borrow items at no charge through the Reciprocal User Program.

Students, faculty, and staff from any University of Wisconsin campus may borrow materials with their current university ID.

Borrowing Materials

Community members are expected to follow all library circulation policies and may borrow up to 10 items at a time.

Checkout Period Renewals
General Collection 28 days 1 renewal
Educational Materials
Government Documents
Graphic Novels
Popular Reading
DVDs & Videos 14 days none
Listening Collection
Atlases & Maps in-library use only none
Magazines & Newspapers
Reference Materials
Special Collections & Archives
Databases & Electronic Resources
Laptop Computers unavailable for checkout none
Reserve Materials
Study Rooms


Eligible items may be renewed two ways:

  • in person at the Public Services Desk or
  • by calling 715-394-8343 during open library hours.

Returning Materials

Items may be returned at the Public Services Desk or the book drop located outside the library doors.

Fines and Fees

Overdue Fine Maximum Fine Replacement Fee Processing Fee
Books 10 cents per day $10 $100 $10
DVDs & Videos $1 per day $10 $100 $10
Reserves $1 per day $10 $100 $10

Overdue fines may accrue until the maximum fine amount is met. Items overdue by more than 50 days will enter lost status and replacement and processing fees will be assessed. If the actual replacement charge is greater than $110, the current replacement cost plus shipping and handling charges will be assessed along with the processing fee. Replacement fees will be forgiven only upon the return of the lost item.

Accumulating overdue fines and/or lost materials may result in the loss of borrowing privileges and, if applicable, a hold placed on the library users E-Hive account until materials are returned or fines are paid. Repeated failure to return library materials on time or to pay fines in a timely manner may result in the suspension or revocation of borrowing privileges.

Please be aware that unauthorized possession of library materials violates Wisconsin state statutes.

WiFi Internet

Campus visitors may request assistance logging into the wireless network at the Public Services Desk.

Guest Computer

Members of the public may use the guest computer located by the Public Services Desk for up to one hour.

  • Connected to the internet: Yes
  • Connected to a printer: No

Due to licensing restrictions, this computer does not have Microsoft Office products.

Online Catalog and Electronic Resources

The Search@UW online catalog may be used to find library materials from on or off campus. However, due to licensing agreements, remote access to resources from most electronic databases is restricted to current UW-Superior faculty, staff and students. Community users may access these resources from within the library using their own devices or the from the guest computer.

Wisconsin residents have access to some library databases through BadgerLink, a statewide initiative providing access to thousands of magazines, journal and newspaper articles, government documents and other resources. Visit BadgerLink with your public library card to access these resources from home.

Interlibrary Loan

Interlibrary Loan (ILL) privileges are not included in the Community User Program. Community users should contact their local public library for ILL services.


Questions or concerns regarding borrowing materials or enrolling in the program should be directed to the Public Services Supervisor, Jade Jensen, via email or by phone at (715) 394-8130.

If you have questions related to research, please Ask a Librarian for assistance.